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MHS
1744 Payne Avenue
Cleveland OH 44114

Phone
    216 623 6555

24/7 Crisis Hotline
    216 623 6888

TTY/TDD
    216 623 6540

  MHS provided community support services for nearly 1,000 homeless and 
mentally ill men and women during the 2008 fiscal year.

Community Support
Services promoting health, housing, autonomy, and community participation.

1744 Payne Avenue - Cleveland, Ohio 44114-2910 USA - 216-623-6555 - TTY/TDD: 216-623-6540

Clients who participate in CPST services at MHS are adults who are homeless or at imminent risk of becoming homeless, have a severe mental disability, and are not currently participating in similar services at another community mental health agency. Services defined by the Ohio Department of Mental Health (ODMH) as Community Psychiatric Supportive Treatment (CPST) comprise ten activities designed to promote mental health recovery, and help clients live as independent members of their community.

Christine Couture (at right) is Associate Director of CPST services.

Christine Couture, LISW
Amy Lukes, LISW

CPST staff members work jointly with clients to develop an Individualized Service Plan that is used to organize, guide, and monitor services. The goals and action steps of this plan begin at the level at which the client can successfully accomplish them. Because most clients have no income or health insurance at the time of intake, CPST staff members assist clients to apply for Medicaid or Medicare, Supplemental Security Income, and veteran's benefits. The Social Security Administration may choose to have MHS act as the representative payee for income benefits. Clients then work with CPST staff members to formulate a budget, and learn skills for the management of their income.

Amy Lukes (at left) is a Program Manager of CPST services.

Medicaid, private donations, grants from ODMH, and funds from the U.S. Department of Housing and Urban Development fund community support services. The Cuyahoga County Community Mental Health Board (CCCMHB) administers Medicaid and ODMH funding, and evaluates our services each year. The CCCMHB is responsible for developing the county's community mental health plan, and for establishing a system of treatment for mentally ill persons.

The Housing Coordinator is a specialized CPST worker who identifies and helps develop housing resources – usually single or two-bedroom apartments. The Housing Coordinator visits clients after they move to monitor the cleanliness and safety of their housing, and their mental status. This position is funded, in part, from a grant from the U.S. Department of Housing and Urban Development, administered by the Cleveland and Cuyahoga County Office of Homeless Services.

CPST worker caseloads are intentionally kept small so that workers can devote sufficient attention to the needs and concerns of their clients. Each CPST worker at MHS generally maintains a caseload of 15 to 20 clients. As new staff members acquire skills and expertise, they are assigned clients until their caseloads reach capacity. Individual cases are kept open until clients stabilize to the extent that they can be transitioned to an ongoing community mental health agency. All CPST staff members meets weekly with the CPST Program Manager and Medical Director to review referrals made to the CPST department. MHS strives to ensure that clients identified as most in need are provided with immediate access to services.

Some members of our professional staff who serve as CPST workers are shown below.

Ed Reed

Ed Reed provides community psychiatric supportive treatment services for homeless adults who have severe mental disabilities in addition to alcohol and drug addictions. He provides evidence-based Integrated Dual Diagnosis Treatment services.

Jean Moran-Hadden

Jean Moran-Hadden is our Forensic Jail Liaison. She provides community psychiatric supportive treatment services for homeless adults who have severe mental disabilities, and who are in the Cuyahoga County Jail.

Phillip Hines

Phillip Hines is among our newer CPST workers. He provides community psychiatric supportive treatment services for homeless adults with severe mental disorders, such as schizophrenia and bipolar disorder.

Tanisha Watts

Tanisha Watts is another CPST worker who joined MHS in 2008. She provides community psychiatric supportive treatment services for homeless adults with severe mental disorders, such as schizophrenia and bipolar disorder.

To learn about other MHS programs providing coordinated care
for homeless persons with disabilities, click on the links below.

Outreach Shelter

Housing with Supportive Services

Three programs provide assertive street outreach from early morning to evening. Supportive services are also offered seven days per week.

A 135-bed shelter for homeless women and children. A 50-bed shelter for men with severe mental disorders or other disabling conditions.

Two Safe Havens, two transitional housing programs, and two permanent housing programs, all with on-site or easily accessible services. Community support services for all, including those living independently.

PATH Outreach

Women's shelter

Safe Havens & Young Adult Pgm.

Outreach & Payee

Men's shelter

Permanent housing programs

SPOT Support


Community support



The mission 
of MHS is to help people gain control of their lives by forging solutions that resolve mental health crises and end homelessness.

Learn about client characteristics, or their employment and income.

Or, review summary statistics about the types and duration of services.


MHS has well-established procedures for the collection, analysis, and utilization of outcome data.  These data demonstrate that MHS programs have been effective in helping clients achieve meaningful goals.

Outcomes of Care
To examine the remarkable outcomes achieved by clients who have participated in MHS Homeless Assistance programs, click here.


Let's look it up!

MHS uses the U.S. Department of Housing and Urban Development's definition of homelessness, and the definition of severe mental disability published by the Ohio Department of Mental Health (ODMH).


Let's find out!

How many are homeless
in Cuyahoga County, Ohio, USA?
Click here for recent counts and estimates.





Click here to open a separate window to the secure website of the Network for Good, where you may make a donation, and even set up recurring donations.

Copyright ©
Mental Health Services for Homeless Persons, Inc. (MHS)
1744 Payne Avenue; Cleveland, Ohio 44114 U.S.A.
216-623-6555 - TTY/TDD: 216-623-6540


The URL of this page is
http://www.mhs-inc.org/CommunitySupport.asp
It was most recently updated on 23 February 2009.
We welcome your comments.
Please write to Joel[at]mhs-inc.org


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